COVID-19 Related information

COVID-19 Related Information

It is a challenging time in the world as COVID-19 continues to impact our lives, our communities and travel world-wide. Here are the information you need to know:

Alberta Provincial Parks Update

Effective May 1, vehicle access to parking lots and staging areas in Alberta provincial parks and on public land is open. This means in addition to walking or biking in, you can also leave your vehicle in a designated parking space. The province intends to reopen its online campground reservation system on May 14, allowing for bookings at select campgrounds starting June 1. Campsites will be limited to Albertans only, for the time being.

 

Contactless Deliveries

While many provinces have issued “stay-at-home” measures, we understand that baby equipment may be needed for those sheltering away from home. We offer contactless deliveries where equipment is delivered directly to your front porch.

 

Equipment Cleanliness

We want to assure you that protecting our guests from the risk of infection by communicable diseases has always been part of our safety and cleanliness protocols.  While the current COVID-19 is newly identified, it behaves like other human coronaviruses.

Coronaviruses are easily eliminated from surfaces through routine cleaning and sanitation. All of our equipment is thoroughly disinfected and sanitized between each use with products approved by the CDC.

We have an increased policy for ongoing, frequent cleaning and sanitizing to ensure the products are safe prior to delivery.

 

Reservation Flexibility

For those with upcoming travel, we shall continue to operate in accordance with our high standards. However, we understand any uncertainty and reservations can be cancelled for a full refund with at least 24 hours notice prior to delivery.

Thank you for your patience and understanding as we continue to evolve our business to best suit your travel and safety needs.

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